Goods Returned For Credit

Returns of unused and resaleable standard Goods which are not under warranty and which are listed in the published price lists, brochures and catalogues, electronic media and other advertising material of ABC Electric Service may, at the Company’s sole discretion, be returned for credit, provided that the Goods are:
(a) returned within 14 days of delivery, free to the Company’s warehouse;
(b) accompanied by a delivery docket stating the Company’s original invoice number and a valid reason for the return; and
(c) returned in an unused, undamaged and resalable condition, in their original packing.

No Goods will be accepted for return under any circumstances (other than for reasons of wrong delivery or because the Goods are faulty) unless the invoiced value of the Goods is greater than $200.00 excluding GST. 

Goods will not be accepted for return for any reason between 15 and 30 days after the date of delivery unless by prior arrangement between ABC Electric Service and Purchaser, and with the payment of a restocking fee of 20% of original invoice value, or $50.00, exclusive of GST, whichever is the greater. 

No Goods will be accepted for return for any reason whatsoever beyond 30 days from date of delivery. 

Where Goods which have been supplied by ABC Electric Service on a manufactured/ assembled to order or indent only basis, ABC Electric Service will not, unless agreed otherwise in writing, accept them for return except where such Goods are faulty or have been wrongly delivered against ABC Electric Service drawings and/or ABC Electric Service specification sheets signed off by the Purchaser prior to manufacture. 

Subject to clause 30, any faulty Goods will be repaired or replaced, at ABC Electric Service’s absolute discretion. 

ABC Electric Service may from time to time, develop policies in connection with the return of Goods, which will be notified to the Purchaser and must be complied with before any returned Goods are accepted by ABC Electric Service in exchange for credit, or such returned Goods are otherwise repaired or replaced. 

Nothing in this clause purports to modify or exclude any conditions, warranties, guarantees and undertakings under the Australian Consumer Law and the Australian Consumer Law will operate and prevail to the extent of any inconsistency.